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CareSmartz360
Pittsford, New York, United States
What it is
CareSmartz360 is an all-in-one home care software platform for private duty and independent home care agencies. It combines automated scheduling, caregiver-client matching and AI Smart Scheduler capabilities with billing, invoicing, payroll, claims workflows and multi-payer billing. Electronic visit verification uses telephony and GPS-based clock-in and clock-out, with EVV integrations in more than 40 states. Agency staff and caregivers can use Android and iOS mobile apps, while standard features include caregiver and family portals. Open APIs and integrations are listed for Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr and PVerify. CareSmartz360 is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured and SOC 2-compliant. Stored patient and financial data uses AES-256 encryption, and the company states ISO/IEC 27001 compliance for its information security management system. Subscriptions include updates and dedicated support. Onboarding includes personalized training and guided migration, with transfer, setup and training handled at no extra cost. Pricing is available on request.
For and against
For
- Automated scheduling and caregiver matching
- EVV with telephony and GPS
- Android and iOS caregiver apps
- Billing, payroll and claims workflows
- Open APIs and listed integrations
Against
- No free plan
- Pricing is available only on request
- Designed for home care agencies
The verdict
CareSmartz360 covers scheduling, EVV, financial workflows, mobile access and agency integrations in one platform. Its security and onboarding provisions are detailed, but prospective customers must request pricing.
Who it suits
It suits private duty and independent home care agencies managing schedules, caregivers, visits, billing and payroll. Mobile apps, portals and integrations support agency, caregiver and family workflows.
Plans and prices
Enterprise Agencies
250+ clients · all standard features · CareSmartz360 AI included
Read 2 Oct 2026 · caresmartz360.com
Franchisor
franchise networks · all standard features · CareSmartz360 AI included
Read 2 Oct 2026 · caresmartz360.com
Growing Agencies
0–100 clients · all standard features · CareSmartz360 AI included
Read 2 Oct 2026 · caresmartz360.com
Large Agencies
101–249 clients · all standard features · CareSmartz360 AI included
Read 2 Oct 2026 · caresmartz360.com
On the record
- Billing and payroll
- CareSmartz360 combines billing, invoicing, payroll, claims workflows, and multi-payer billing support.caresmartz360.com · read 2 Oct 2026
- Encryption
- Stored data, including patient records and financial data, is encrypted with AES-256.caresmartz360.com · read 2 Oct 2026
- EVV
- The software supports electronic visit verification with telephony and GPS-based clock-in and clock-out, with EVV integrations in more than 40 states.caresmartz360.com · read 2 Oct 2026
- Integrations
- CareSmartz360 offers open APIs and integrations including Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify.caresmartz360.com · read 2 Oct 2026
- Migration
- The company says its team handles data transfer, system setup, and training at no extra cost.caresmartz360.com · read 2 Oct 2026
- Mobile apps
- Agency staff and caregiver mobile apps are available on Android and iOS.caresmartz360.com · read 2 Oct 2026
- Portals
- The standard feature set includes caregiver and family portals for access to information and communication.caresmartz360.com · read 2 Oct 2026
- Purpose
- CareSmartz360 is an all-in-one home care software platform for private duty and independent home care agencies.caresmartz360.com · read 2 Oct 2026
- Scheduling
- The platform provides automated scheduling and caregiver-client matching, including AI Smart Scheduler capabilities.caresmartz360.com · read 2 Oct 2026
- Security
- The platform is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant.caresmartz360.com · read 2 Oct 2026
- Security certification
- CareSmartz360 states that its information security management system complies with ISO/IEC 27001.caresmartz360.com · read 2 Oct 2026
- Support
- Subscriptions include regular software updates and dedicated support, while onboarding includes personalized training and guided data migration.caresmartz360.com · read 2 Oct 2026
