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CareFree
Wakefield, England, United Kingdom
What it is
CareFree is cloud-based software for homecare agencies, combining rostering, care management, and finance. Its RoadRunner mobile app shows staff real-time weekly rotas, supports GPS and/or NFC check-ins and check-outs, and can alert the office about missed calls or missing log-outs. Carers can add call notes and complete medication prompts before logging out; the office receives alerts when medication is not administered. RoadRunner also includes visit tasks, body maps, care plans, and client wellbeing monitoring. CareFree Ci supports real-time creation of care plans, assessments, supervisions, and related documents, with a form builder for text, choice fields, dropdowns, and photo, audio, or video attachments. HR tools cover training, credentials, holidays, and absence planning. Finance features include wage and invoice reports linked to rotas, minimum wage checks, mileage management, and holiday pay processing. Compliance tools include reports, user logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, scheduling details, and care plans. Pricing is available on request, and the site offers a free demo by appointment.
For and against
For
- RoadRunner rotas update in real time
- GPS and/or NFC can record call attendance
- Care records include notes and medication prompts
- Ci supports care plans and custom forms
- Compliance tools include audit trails and incident records
Against
- Pricing is available on request
- The free demo is by appointment
- No trial duration is stated
The verdict
CareFree brings rostering, care documentation, staff administration, finance, and compliance tools together for homecare providers. Prospective customers need to request pricing, while a free demo is available by appointment.
Who it suits
CareFree is intended for homecare agencies managing staff rotas, care records, finance, and compliance. Its mobile app and web access may suit teams that need staff to consult schedules and care information remotely.
On the record
- Android installation
- A CareFree RoadRunner training guide describes installing the Android app from an APK download link provided by CareFree.carefreegroup.com · read 8 Oct 2026
- Buying process
- The site invites prospective customers to book a free demo; it does not state a product price or trial duration on that page.carefreegroup.com · read 8 Oct 2026
- Call monitoring
- RoadRunner uses GPS and/or NFC for carers to log in and out, and can alert the office when a carer misses a call or fails to log out.carefreegroup.com · read 8 Oct 2026
- Care planning
- CareFree Ci supports real-time creation of care plans, assessments, supervisions, and related documents.carefreegroup.com · read 8 Oct 2026
- Care records
- Carers can enter call notes in the app, where staff can view past notes to support handovers and continuity.carefreegroup.com · read 8 Oct 2026
- Compliance
- The compliance toolkit includes detailed reports, user logs, audit trails, staff qualification and DBS tracking, and incident records.carefreegroup.com · read 8 Oct 2026
- Custom forms
- Ci includes a drag-and-drop form builder with free text, multiple choice, dropdowns, and options to add photos, audio, or video.carefreegroup.com · read 8 Oct 2026
- Data protection
- CareFree Management Ltd says it acquired the NHS Data Security and Protection Toolkit and describes it as supporting data security and protection compliance.carefreegroup.com · read 8 Oct 2026
- Demo
- CareFree offers a free demo by appointment; the demo form asks for the number of care recipients.carefreegroup.com · read 8 Oct 2026
- Finance
- Finance features include wage and invoice reports linked to real-time rotas, minimum wage checks, mileage management, and holiday pay processing.carefreegroup.com · read 8 Oct 2026
- HR
- The HR features include staff training and credentials, holiday management, absence planning, and personalised mail merge.carefreegroup.com · read 8 Oct 2026
- Intended users
- CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care.carefreegroup.com · read 8 Oct 2026
- Medication
- The RoadRunner page says carers must answer medication prompts before logging out of a call, and non-administration alerts are sent to the office.carefreegroup.com · read 8 Oct 2026
- Mobile app
- RoadRunner is a mobile care app with medication management, visit tasks, body maps, care plans, and client wellbeing monitoring.carefreegroup.com · read 8 Oct 2026
- Payroll integration
- The CareFree knowledge guide describes exporting wages to Sage Payroll and says carer reference numbers must be synchronized with Sage.knowledge.carefreegroup.com · read 8 Oct 2026
- Portals
- The carer and client portal offers live rota access, care updates, medication changes, requests, invoice viewing, and document uploads.carefreegroup.com · read 8 Oct 2026
- Product
- CareFree is a cloud-based software solution for rostering, care management, and finance.carefreegroup.com · read 8 Oct 2026
- Purpose
- CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers.carefreegroup.com · read 8 Oct 2026
