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CareCade

Washington State, United States

What it is

CareCade is a home care agency management platform covering scheduling, electronic visit verification (EVV), billing, payroll, recruitment, and bookkeeping. It is built for Washington State agencies serving people with developmental disabilities through DDCS/DDA services. Schedulers can arrange appointments with drag-and-drop tools and track client service hours and units. Caregivers can clock in and out with GPS capture, and their app can work offline. Billing support includes Washington State DSHS-compliant reports, ProviderOne EVV integration, and DAT files for Medicaid billing. Built-in transportation brokers include Hopelink, NWRC, Access, and DART. Families and case managers can use free portals to see appointments and service details. Hiring features include a branded careers page, applicant tracking, and digital W-4 and I-9 onboarding forms. Bookkeeping tools include bank sync, categorization, and profit-and-loss reporting. AI agents draft notes, intake, outreach, and bookkeeping tasks for staff to review and sign. Grow costs $300 a month for up to 50 clients; Scale is $550 a month for unlimited clients. A 14-day trial offers full access without a credit card.

For and against

For

  • Supports ProviderOne EVV integration and DAT billing files
  • Caregiver app can work offline
  • Free portals for families and case managers
  • Trial offers full access for 14 days

Against

  • Designed specifically for Washington State agencies
  • Grow plan supports up to 50 clients
  • Scale costs $550 a month

The verdict

CareCade combines agency operations with Washington-specific EVV, billing, and transportation details. Agencies should compare the client limits and plan pricing with their needs.

Who it suits

CareCade is intended for Washington State agencies serving people with developmental disabilities through DDCS/DDA services. Its Grow plan supports up to 50 clients, while Scale supports unlimited clients.

Plans and prices

Grow

$300a month

Up to 50 clients · unlimited staff

Scale

$550a month

Unlimited clients · unlimited staff

Enterprise

Priced on request

Multi-office and large organizations · custom pricing by clients and service mix

Every plan, in full

On the record

AI
CareCade AI agents draft notes, intake, outreach, and bookkeeping tasks, while staff review and sign their work.carecade.org · read 28 Sep 2026
Audience
It is built specifically for Washington State agencies serving people with developmental disabilities through DDCS/DDA services.carecade.org · read 28 Sep 2026
Billing
CareCade supports Washington State DSHS-compliant reports, ProviderOne EVV integration, and DAT files for Medicaid billing.carecade.org · read 28 Sep 2026
Bookkeeping
CareCade describes built-in bookkeeping with bank sync, categorization, and profit-and-loss reporting.carecade.org · read 28 Sep 2026
EVV
CareCade captures caregivers’ GPS location when they clock in and out, and the caregiver app can work offline.carecade.org · read 28 Sep 2026
Hiring
The platform includes a branded careers page, applicant tracking, and digital onboarding forms including W-4 and I-9.carecade.org · read 28 Sep 2026
Mobile app
The platform page says caregivers can use a free app on iPhone and Android to clock in, view schedules, complete tasks, and report incidents.carecade.org · read 28 Sep 2026
Plan limit
Grow supports up to 50 clients; Scale supports unlimited clients, and Enterprise is described for multi-office organizations.carecade.org · read 28 Sep 2026
Portals
Families and case managers receive free portals to view care information, including appointments and service details.carecade.org · read 28 Sep 2026
Product
CareCade is a home care agency management platform for scheduling, EVV, billing, payroll, recruitment, and bookkeeping.carecade.org · read 28 Sep 2026
Scheduling
The platform offers drag-and-drop appointment scheduling and tracks client service hours and units.carecade.org · read 28 Sep 2026
Security
CareCade says it is HIPAA compliant and describes encryption, access controls, activity logging, and Business Associate Agreements.carecade.org · read 28 Sep 2026
Transportation
Built-in Washington State NEMT brokers include Hopelink, NWRC, Access, and DART.carecade.org · read 28 Sep 2026
Trial
CareCade advertises a 14-day free trial with full access and no credit card required.carecade.org · read 28 Sep 2026

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