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On the recordRead 11 Oct 202620 facts
Callision
Callision · 11 Broadway, Suite 1300, New York, NY 10004, United States
Plans and prices
Callision Plus
$19.99a month
Unlimited users · 20GB file storage · Reports stored for one month · Three call queues
Read 11 Oct 2026 · callision.com
FREE
Free
Up to 5 users · 5GB file storage · Reports stored for one week · One call queue
Read 11 Oct 2026 · callision.com
ENTERPRISE
$29.99a month
Unlimited users · 50GB file storage · Reports stored for six months · Unlimited call queues, IVRs, and conference rooms
Read 11 Oct 2026 · callision.com
On the record
- AI quality assurance
- Magic QA is described as a beta AI tool that analyzes conversation tone and satisfaction, flags problematic interactions, and notifies teams by email.callision.com · read 11 Oct 2026
- Analytics
- Call reports can be filtered by users, queues, and groups, played back, reviewed for expenses, and exported to Excel.callision.com · read 11 Oct 2026
- Audience
- The maker describes Callision as serving startups, medium-sized businesses, and enterprise sales and customer service operations.callision.com · read 11 Oct 2026
- Calling and messaging
- The product includes browser-based calling, internal chat, file sharing, call forwarding, and voicemail to email.callision.com · read 11 Oct 2026
- Company reach
- The About page says Callision has over 700 customers in more than 80 countries.callision.com · read 11 Oct 2026
- CRM integrations
- The product lists Salesforce, Zendesk, and amoCRM integrations for click-to-call, incoming contact pop-ups, caller ID changes, and logging interactions and recordings.callision.com · read 11 Oct 2026
- Data control
- The homepage says Callision offers an option for organizations that need to store data locally; it does not specify the deployment details there.callision.com · read 11 Oct 2026
- Digital channel scope
- voice_plus_digitalcallision.com · read 23 Sep 2026
- Dynamic CallerID
- Dynamic CallerID can match the outbound caller ID to the recipient’s region, such as using a matching area-code prefix.callision.com · read 11 Oct 2026
- Inbound calling
- Yescallision.com · read 23 Sep 2026
- IVR builder
- Yescallision.com · read 23 Sep 2026
- Monitoring
- Managers can monitor calls in real time, screen or barge into calls, whisper to employees, and view queue activity and abandoned-call notifications.callision.com · read 11 Oct 2026
- Outbound dialer
- Yescallision.com · read 23 Sep 2026
- Product
- Callision is a browser-based cloud contact center and business phone system for sales and customer service teams.callision.com · read 11 Oct 2026
- Routing
- It supports schedule-based routing, IVR menus, ring-all and round-robin distribution, skill-based routing, and CRM-based routing scenarios.callision.com · read 11 Oct 2026
- Security and access
- The maker says the service is securely accessible through a modern web browser from permitted locations and requires no hardware or software installation.callision.com · read 11 Oct 2026
- Support
- Callision offers a 30-minute, no-commitment review of a customer’s telephony needs and its capabilities.callision.com · read 11 Oct 2026
- Telephony integrations
- Callision lists Twilio, Plivo, and SIP trunk integrations, allowing customers to use their existing telephony carrier.callision.com · read 11 Oct 2026
