Back Office Betties

Plans and prices

Every plan, in full

On the record

Answering hours

The legal answering service is available Monday–Friday, 5 AM–5 PM PT; after-hours calls go to voicemail.backofficebetties.com · read 9 Oct 2026

Assistant response

Virtual legal assistants are required to respond to tasks and correspondence within one business day.backofficebetties.com · read 9 Oct 2026

Bilingual support

Spanish-speaking receptionists handle inbound and outbound calls at no additional cost.backofficebetties.com · read 9 Oct 2026

Compatibility

The company says it works with most CRMs, practice management software, schedulers, and payment processors.backofficebetties.com · read 9 Oct 2026

Customization

Call scripts and workflows can vary by practice area, attorney, day, and caller type, and can be updated as a firm changes.backofficebetties.com · read 9 Oct 2026

Founder

Emily LaRusch founded Back Office Betties in 2014.backofficebetties.com · read 9 Oct 2026

Intake

Receptionists qualify leads, schedule consultations, and follow firm-specific intake workflows.backofficebetties.com · read 9 Oct 2026

Integrations

The company lists Clio, Calendly, LawPay, Acuity Scheduling, Lawmatics, MyCase, Keap, PracticePanther, Setmore, Microsoft Bookings, YouCanBookMe, AppointmentCore, and ClientRock.backofficebetties.com · read 9 Oct 2026

Integration scope

Listed integrations support tasks such as adding leads, updating contacts, scheduling appointments, completing intakes, and processing payments, depending on the tool.backofficebetties.com · read 9 Oct 2026

Intended users

The company says its services are designed for small law firms and serves attorneys.backofficebetties.com · read 9 Oct 2026

Legal assistant tasks

Virtual Legal Assistants can handle tasks including document preparation, legal research, client communication, CRM updates, and case management.backofficebetties.com · read 9 Oct 2026

Location

The company says its virtual legal assistants and receptionists are based in the United States.backofficebetties.com · read 9 Oct 2026

Matching

The company says a virtual assistant is typically matched within five business days after the setup form is submitted.backofficebetties.com · read 9 Oct 2026

Minute billing

For answering plans, call time is recorded by actual minutes and seconds rather than rounded up to the next full minute.backofficebetties.com · read 9 Oct 2026

New client onboarding

New receptionist clients begin with a $399 onboarding period lasting 30 days or 100 minutes, whichever comes first.backofficebetties.com · read 9 Oct 2026

Overages

Additional time is prorated at the plan's per-minute rate, and the company says discounts are available for higher-volume plans.backofficebetties.com · read 9 Oct 2026

People

The company describes its service as staffed by trained people rather than AI answering.backofficebetties.com · read 9 Oct 2026

Service

Back Office Betties provides legal answering and virtual legal assistant services for law firms.backofficebetties.com · read 9 Oct 2026

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