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AutoServe1
What it is
AutoServe1 provides digital vehicle inspection software for auto repair shops, helping technicians share findings and recommendations with customers. Inspection reports can include photos and videos. Builder1 supports customizable checklists, including ready-made 50-point and 100-point courtesy inspections. Workflow1 gives shops visibility into repair progress, while its analytics dashboard reports on ticket creation, completed jobs per technician, and finished inspections. Text messaging supports customer updates, job approvals, and invoice reviews. Shops can send invoices for contactless payment through features powered by 360 Payments. Named shop-management integrations include NAPA TRACS, Protractor, COSTAR, and Lankar; AutoServe1 describes its NAPA TRACS connection as two-way, with reports and customer information accessible within TRACS. The software can also be used without a shop-management integration. Its web-based platform works on computers, smartphones, and tablets, and the listed platforms are Android, iOS, and web. The Pro plan costs $399 a month, billed A MONTH, and includes up to seven technicians. Support is available by phone, email, or support ticket from 8:30 AM to 5 PM EST.
For and against
For
- Inspection reports can include photos and videos
- Includes ready-made and customizable inspection checklists
- Works without a shop-management integration
- Web-based platform supports computers, smartphones, and tablets
Against
- Pro costs $399 a month, billed A MONTH
- Pro includes up to seven technicians
- Support hours are 8:30 AM to 5 PM EST
The verdict
AutoServe1 brings inspections, workflow visibility, messaging, and contactless invoice payments into a shop-focused platform. Shops should weigh the listed Pro price and technician cap against their operational needs.
Who it suits
AutoServe1 suits independent auto repair shops that want digital inspections, customer messaging, and repair-progress visibility. It supports single- and multi-shop operations and can be used without a shop-management integration.
Plans and prices
Pro
Everything in basic · Expanded WorkFlow1 features · Unlimited text messaging · Mobile estimate approval
Read 4 Oct 2026 · autoserve1.com
On the record
- Custom inspections
- Builder1 supports customizable inspection checklists, including ready-made 50-point and 100-point courtesy inspections and custom checklists.autoserve1.com · read 4 Oct 2026
- Device compatibility
- AutoServe1 says its web-based platform works on computers, smartphones, and tablets, and is compatible with most smartphones and tablets.autoserve1.com · read 4 Oct 2026
- Inspection media
- Technicians can include photos and videos in vehicle inspection reports sent to customers.autoserve1.com · read 4 Oct 2026
- Integrations
- The company names NAPA TRACS, Protractor, COSTAR, and Lankar among its shop-management integrations.autoserve1.com · read 4 Oct 2026
- Intended customers
- The company says its software is built for independent auto repair shops and supports single- and multi-shop operations across North America and Canada.autoserve1.com · read 4 Oct 2026
- Messaging
- AutoServe1 text messaging supports customer updates, job approvals, and invoice reviews.autoserve1.com · read 4 Oct 2026
- NAPA TRACS integration
- AutoServe1 describes its NAPA TRACS integration as two-way, with reports and customer information accessible within TRACS.autoserve1.com · read 4 Oct 2026
- Payments
- AutoServe1 says its payment features are powered by 360 Payments and let shops send invoices to customers for contactless payment.autoserve1.com · read 4 Oct 2026
- Product
- AutoServe1 provides digital vehicle inspection software for auto repair shops, sending customers clear recommendations based on technician findings.autoserve1.com · read 4 Oct 2026
- Security and privacy
- Its privacy policy says it uses physical, electronic, and managerial procedures to safeguard information collected online and does not share mobile opt-in data for third-party marketing.autoserve1.com · read 4 Oct 2026
- Standalone use
- AutoServe1 can be used without integrating a shop-management system.autoserve1.com · read 4 Oct 2026
- Support
- Customer support is available by phone, email, or support ticket from 8:30 AM to 5 PM EST.autoserve1.com · read 4 Oct 2026
- Workflow and analytics
- Workflow1 provides visibility into repair progress, while the analytics dashboard reports on ticket creation, completed jobs per technician, and finished inspections.autoserve1.com · read 4 Oct 2026
