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RepairShopr
Tampa, Florida, United States
What it is
RepairShopr is a cloud system for repair shops and other service businesses, bringing together tickets, customer management, invoices, and marketing. Its ticketing tools sort jobs by status, problem type, customer, assigned technician, and due date. Customers can use a web portal to check repair status, review invoice history, respond to estimates, and download invoice and ticket PDFs. Inventory tools track stock, purchase orders, warranties, and reorder reminders; the point of sale is connected to inventory. Marketr supports automated 14-day and 90-day follow-ups as well as custom campaigns. Integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech, and the maker says integrations can be customized through its API. Starter Annual costs $59.99 a year and includes 75 tickets and invoices per month, one location, and one user account. Starter is $69.99 a month with the same limits. RepairShopr has no free plan and offers a 14-day trial. The maker says users can export account data to CSV and automate exports.
For and against
For
- Tickets can be organized by technician, status, and due date.
- Customers can check repair status through a web portal.
- Inventory tracks stock, purchase orders, warranties, and reorder reminders.
- Includes integrations such as QuickBooks, Xero, and Stripe.
- Users can export account data to CSV.
Against
- No free plan is available.
- Starter Annual includes 75 tickets and invoices per month.
- Snail mail is U.S.-only and requires extra stamp credits.
The verdict
RepairShopr combines repair ticketing with customer, inventory, invoice, and marketing tools. Consider the monthly ticket allowance, location count, and user account limit when comparing plans.
Who it suits
It suits computer or cell phone repair shops, MSPs and IT consultants, franchises, and other repair businesses that need ticketing, billing, inventory, and customer workflows. Its plans also distinguish single-location operations from businesses with multiple locations.
Plans and prices
Starter Annual
75 Tickets & Invoices / Month · One Location · 1 User Account
Read 2 Oct 2026 · repairshopr.com
Starter
75 Tickets & Invoices / Month · One Location · 1 User Account
Read 2 Oct 2026 · repairshopr.com
Repair Shop Annual
Unlimited Tickets & Invoices / Month · One Location · 10 User Account
Read 2 Oct 2026 · repairshopr.com
Big Chain Annual
Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account
Read 2 Oct 2026 · repairshopr.com
Repair Shop
Unlimited Tickets & Invoices / Month · One Location · 10 User Account
Read 2 Oct 2026 · repairshopr.com
Big Chain
Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account
Read 2 Oct 2026 · repairshopr.com
On the record
- API
- The maker says customers can customize integrations using its API.repairshopr.com · read 2 Oct 2026
- Backups and exports
- The maker says users can export account data to CSV at any time and can automate exports; its security page also describes database backup options.repairshopr.com · read 2 Oct 2026
- Customer portal
- Customers can check repair status, view invoice history, approve or decline estimates, and download invoice and ticket PDFs through a web portal.repairshopr.com · read 2 Oct 2026
- Integrations
- Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech.repairshopr.com · read 2 Oct 2026
- Intended customers
- The maker describes the product as geared toward service businesses and lists computer and cell phone repair shops, MSPs and IT consultants, franchises, and other repair businesses.repairshopr.com · read 2 Oct 2026
- Inventory and POS
- The product tracks stock, purchase orders, warranties, and reorder reminders, and its point of sale is linked to inventory.repairshopr.com · read 2 Oct 2026
- Marketing
- Marketr supports automated follow-ups, including 14-day and 90-day follow-ups, and custom campaigns.repairshopr.com · read 2 Oct 2026
- Plan limits
- The pricing page says Starter includes 75 tickets and invoices per month; SMS amounts vary by plan, and snail mail is U.S.-only, costs extra, and requires separately purchased stamp credits.repairshopr.com · read 2 Oct 2026
- Product
- RepairShopr is an all-in-one system for repair shops that combines tickets, CRM, invoices, and marketing.repairshopr.com · read 2 Oct 2026
- Repair workflow
- The ticketing tools organize jobs by status, problem type, customer, assigned technician, and due date.repairshopr.com · read 2 Oct 2026
- Security
- The maker says the application is hosted on Heroku and protected by firewalls, with data replicated across database servers in two geographic locations and backed up nightly to Amazon S3.repairshopr.com · read 2 Oct 2026
- Support
- The homepage says support is included, and the contact page lists [email protected] and a phone number.repairshopr.com · read 2 Oct 2026
- Two-factor authentication
- The App Center lists a Two-Factor Auth integration that can add two-factor authentication to an account or require it for the team.repairshopr.com · read 2 Oct 2026