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On the recordRead 11 Oct 202615 facts
AnswerNet
AnswerNet lists its address as 5 Walnut Grove Drive, Suite 350, Horsham, Pennsylvania 19044.
Plans and prices
Custom Answering Service
Priced on request
Custom plan · 24/7 support
Read 11 Oct 2026 · answernet.com
On the record
- Availability
- AnswerNet advertises 24/7 support and says its services cover all North American time zones.answernet.com · read 11 Oct 2026
- Call answering
- Its telephone answering service provides 24/7 live phone answering and can handle overflow and after-hours calls.answernet.com · read 11 Oct 2026
- Client portal
- The client portal provides access to messages, reports, and recordings in real time.answernet.com · read 11 Oct 2026
- Compliance
- AnswerNet says its operations include SOC 2 certification and HIPAA compliance, and it cites TCPA and Telemarketing Sales Rule adherence.answernet.com · read 11 Oct 2026
- Custom call handling
- Clients can use custom call scripts and handling instructions tailored to their brand.answernet.com · read 11 Oct 2026
- Integrations
- The company lists Salesforce, Zendesk, HubSpot, Shopify, and Zoho CRM integrations and says it supports API integrations.answernet.com · read 11 Oct 2026
- Languages
- Its locations page says agents speak English, Spanish, and French, with over 250 additional languages available through translation partners.answernet.com · read 11 Oct 2026
- Omnichannel
- AnswerNet describes support across phone, text, email, live chat, IVR, social media, and other channels.answernet.com · read 11 Oct 2026
- Payment security
- The telephone answering service page states PCI-DSS compliance for payment processing.answernet.com · read 11 Oct 2026
- Pricing limits
- The company offers custom plans and asks prospective clients to request a price quote; its telephone answering service page also lists month-to-month options.answernet.com · read 11 Oct 2026
- Scale
- The company says it operates 31 contact centers in the United States and Canada and handles 125 million contacts per year.answernet.com · read 11 Oct 2026
- What it is
- AnswerNet describes itself as a tech-enabled contact center outsourcing company offering inbound, outbound, automated, BPO, and AI services.answernet.com · read 11 Oct 2026
- Who it serves
- AnswerNet lists support for industries including healthcare, legal, HVAC, property management, utilities, government, construction, energy, plumbing, and nonprofits.answernet.com · read 11 Oct 2026
