Alert65
London, United Kingdom
What it is
Alert65 is cloud-based software for managing food safety and health and safety compliance across business sites. It supports digital HACCP plans using consultant-built templates that businesses can adapt by site or concept, plus more than 200 risk assessment templates with version history. Teams can complete digital checklists and temperature checks, including opening and closing routines, on mobile devices, tablets, or desktop computers. The software also supports allergen matrix management and reports for food complaints, accidents, and other incidents, with case tracking and supporting files. A task module displays outstanding work with green, amber, or red priorities. Alert65 tracks staff training and statutory certification expiry dates and can send reminders. It supports multiple locations and role-based permissions. Food Alert says the service can be accessed offline and that data is encrypted, with ISO 27001 certification and annual penetration testing. Support includes a 24-hour food safety advice line and onboarding assistance. Alert65 is available for Android, iOS, and web. Pricing is paid and available on request.
For and against
For
- Digital HACCP plans with customisable templates
- More than 200 risk assessment templates
- Temperature checks and digital checklists
- Tracks training and certification expiry dates
- Offline access and multi-site support
Against
- Paid service with pricing available on request
- No fixed price is displayed
The verdict
Alert65 brings routine food safety records, incident reporting, task tracking, and staff certification reminders into one system. Businesses considering it will need to request pricing and assess its fit for their site structure.
Who it suits
Alert65 suits food businesses that need to coordinate safety checks, documentation, and staff certification across multiple sites. It may also suit teams that need offline access and role-based visibility.
Plans and prices
Alert65
Pricing by contact · Demo available
Read 8 Oct 2026 · foodalert.com
On the record
- Access and offline use
- Food Alert says Alert65 is accessible from any device, including offline, and can be used on mobile devices, tablets, and desktop.foodalert.com · read 8 Oct 2026
- Allergen management
- Users can build and update an allergen matrix in the software.foodalert.com · read 8 Oct 2026
- Daily checks
- Teams can complete digital checklists and temperature checks, including opening and closing checks, on any device.foodalert.com · read 8 Oct 2026
- HACCP
- It supports digital HACCP plans with consultant-built templates that can be customised by site or concept.foodalert.com · read 8 Oct 2026
- Incident management
- Users can report food complaints, accidents, and incidents, track cases, and upload supporting images and documents.foodalert.com · read 8 Oct 2026
- Multi-site access
- Alert65 supports multiple locations and user permissions that limit what information users can see by role or business.foodalert.com · read 8 Oct 2026
- Multi-site use
- Alert65 supports multiple sites and user permissions that limit users to information relevant to their role or business.foodalert.com · read 8 Oct 2026
- Offline access
- Food Alert says Alert65 can be accessed from any device, including offline.foodalert.com · read 8 Oct 2026
- Onboarding
- Food Alert says its onboarding team guides implementation, helps build or refine HACCP and policies, and provides training workshops.foodalert.com · read 8 Oct 2026
- Pricing
- The page directs visitors to complete a contact form to get pricing; it does not display a price.foodalert.com · read 8 Oct 2026
- Purpose
- Alert65 is cloud-based food safety and health and safety management software for managing compliance across business sites.foodalert.com · read 8 Oct 2026
- Risk assessments
- The software includes more than 200 consultant-created risk assessment templates with version history.foodalert.com · read 8 Oct 2026
- Security
- Food Alert says it is ISO 27001 certified, encrypts all data, and conducts annual penetration testing.foodalert.com · read 8 Oct 2026
- Support
- Food Alert provides a dedicated food safety advice line staffed by in-house experts 24 hours a day, seven days a week.foodalert.com · read 8 Oct 2026
- Tasks and certification
- It tracks outstanding tasks and statutory certification expiry dates, and can send deadline reminders.foodalert.com · read 8 Oct 2026
- Task tracking
- The task module shows outstanding tasks and assigns them green, amber, or red priority scores.foodalert.com · read 8 Oct 2026
- Training and certification
- Alert65 tracks staff training and statutory certification expiry dates, and can send deadline reminders.foodalert.com · read 8 Oct 2026
The review
Overview
Alert65 combines food safety records and health and safety workflows in a cloud-based system for businesses operating across sites. It is most compelling for teams that need a shared compliance process with local access controls and expert support. Its broad toolkit comes with custom pricing, so it is less suited to buyers who need a clear published cost before evaluating a product.
Key features
Digital HACCP plans use consultant-built templates that can be customised for a site or concept. More than 200 consultant-created risk assessment templates, with version history, provide a substantial starting library while giving managers a way to follow revisions. This balance should help multi-site operators standardise core procedures without requiring every location to work from an identical plan.
Teams can complete digital checklists and temperature checks, including opening and closing routines, on phones, tablets or desktop. Temperature logs, corrective actions, inspections and audits extend the daily record-keeping workflow. Food Alert says the system is accessible offline, which is useful when staff need to capture checks without a connection; teams should confirm how offline records sync with their own processes.
Users can build and update an allergen matrix. Incident management covers food complaints, accidents and other incidents, with case tracking and uploads for supporting images and documents. Outstanding tasks receive green, amber or red priority scores, making overdue or urgent work easier to distinguish. Training and statutory certification expiry tracking, together with deadline reminders, can help managers plan renewals rather than discover an expired credential during a review.
Multi-site support and role-based permissions let businesses restrict what users see according to their role or business. Food Alert says it encrypts data, is ISO 27001 certified and conducts annual penetration testing. Its 24/7 food safety advice line and onboarding support—including help refining HACCP plans and policies and training workshops—add human guidance to the software. That support may matter to operators building a compliance process, though buyers should establish how the service fits their implementation needs.
Pricing
Alert65 is paid software with custom pricing. Visitors are directed to contact Food Alert for a quote, and a demo is available. There is no published plan price to compare against a budget, so businesses should request a quote for their site count and user structure and clarify how custom compliance reporting is scoped. The single named Alert65 plan has no published seat or usage cap.
Platforms
Alert65 is available on Android, iOS and the web. Food Alert says it can be used offline on mobile devices, tablets and desktop, giving teams options across office and site work.
Who it's for
Alert65 is a strong fit for restaurant and food-service operators that need HACCP documentation, daily checks, incident records, staff certification reminders and oversight across multiple locations. Its templates, permission controls and onboarding support are especially relevant when a business needs both common standards and site-level adjustments. A small operator seeking a free entry point, or a buyer who needs a fixed price and clearly defined reporting package up front, should compare alternatives before committing.
Pros and cons
- Broad compliance workflow: HACCP plans, risk assessments, daily checks, incidents, tasks and certification reminders sit within one system, reducing the need to split these records across separate tools.
- Built for multiple sites: Site-customisable templates and role-based permissions support consistency while limiting access to relevant information.
- Support beyond the software: Onboarding workshops and a round-the-clock food safety advice line provide practical guidance alongside the platform.
- Cost and reporting need clarification: Pricing is custom and compliance reporting is custom, so buyers cannot judge total cost or reporting fit from a published package.
Alternatives
Restaurant Food Safety Software is a useful starting point for comparing products in this category. Choose BipOrder HACCP if a free plan and a free trial matter; its Starter plan is free. Traceo offers a free plan for one establishment and up to 50 HACCP records per month, making it a better fit for a single site with modest record volume.
Kelsius FoodCheck 2.0, Ocapii Digital HACCP and Riskout are other paid options to consider. BackResto is worth comparing for a paid product with a free trial and a stated no-commitment plan that includes all modules, unlimited users, training, setup and 7/7 customer support. Chomp is another paid alternative, with an annual plan priced at $80 a year. ComplyFood is a paid option with a free trial.
Verdict
Choose Alert65 if your food business needs one system for routine safety records, incident follow-up, staff certification tracking and multi-site permissions, and you value access to food safety specialists during implementation and ongoing operations. Its breadth and operational support are the main reasons to consider it. Look elsewhere if you require transparent pricing or a free plan; Alert65 asks buyers to seek a custom quote.