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ACTIVE Camp & Class Manager
Atlanta, Georgia, United States
What it is
ACTIVE Camp & Class Manager (CCM) brings registration, payments, scheduling, attendance, communications, and reporting together for camps, classes, schools, and enrichment programs. Its online registration tools include form tracking, automated waitlists, a parent portal, multi-child registration, and confirmation emails. Organizations can accept online payments, sell merchandise at checkout, and track inventory. Scheduling covers one-to-one bookings and lesson management, with check-in and check-out records and electronic signatures for attendance workflows. Communication options include email marketing, text messaging, authorized pickup management, and mobile alerts through the Captivate app. CCM also provides customizable automated reports, including financial and real-time participant reporting. Its APIs cover seasons, sessions, registrations, payments, people, and family relationships, with API keys used for new access. Staff can use ACTIVE Connect for participant check-in and check-out; agencies can offer a branded consumer app through ACTIVE Captivate on iOS and Android. The service is available on Android, iOS, web, and API. Pricing is available on request; registration and payment processing fees also apply, with rates set for each account.
For and against
For
- Online registration includes automated waitlists and a parent portal.
- Checkout supports multiple payment options and merchandise sales.
- Scheduling includes lesson management and one-to-one bookings.
- Reports can cover finances and real-time participant information.
- Staff check-in tools and branded consumer apps are available.
Against
- Pricing is available on request.
- Registration and payment processing fees also apply.
- New consumer registration cannot be enabled with Session Groups or Membership.
The verdict
CCM combines core program administration with registration, payment, scheduling, attendance, communications, and reporting tools. Organizations should confirm account-specific fees and whether their account settings support the consumer registration interface they want.
Who it suits
CCM suits camps, schools, classes, and enrichment programs that need to manage registration, payments, schedules, attendance, and family communications. Agencies seeking staff check-in tools or a branded consumer app may also find its mobile options relevant.
Plans and prices
Camp & Class Manager
Pricing details available from an account manager
Read 30 Sep 2026 · support.activenetwork.com
On the record
- API
- CCM provides APIs for organization data including seasons, sessions, registrations, payments, people, and family relationships; new API access uses API keys.support.activenetwork.com · read 30 Sep 2026
- Communications
- Communication features include email marketing, text messaging, authorized pickup management, and mobile alerts through the Captivate app.activenetwork.com · read 30 Sep 2026
- Feature compatibility
- The new consumer registration interface cannot be enabled when Session Groups or Membership is enabled on the agency account.support.activenetwork.com · read 30 Sep 2026
- Fees
- ACTIVE charges registration fees per registration and payment processing fees for credit card or eCheck payments; the account-specific rates are available from the account manager.support.activenetwork.com · read 30 Sep 2026
- Mobile apps
- ACTIVE Connect is a staff app for checking participants in and out, and ACTIVE Captivate lets agencies offer consumers a dedicated, agency-branded mobile experience through iOS and Android app stores.support.activenetwork.com · read 30 Sep 2026
- Payments
- The product supports integrated online payments, multiple payment options, merchandise sales at checkout, and inventory tracking.activenetwork.com · read 30 Sep 2026
- Privacy and compliance
- ACTIVE says it has tools and processes for GDPR requirements and that its business is independently assessed against security standards to protect participant information.activenetwork.com · read 30 Sep 2026
- Purpose
- CCM combines registration, payments, attendance, communications, and other program management tasks for camps, classes, schools, and enrichment programs.activenetwork.com · read 30 Sep 2026
- Registration
- Online registration includes streamlined form tracking, automated waitlists, a self-serve parent portal, multi-child registration, and confirmation emails.activenetwork.com · read 30 Sep 2026
- Reporting
- CCM offers customizable automated reports, financial reports, real-time participant reporting, and credit balance expiration.activenetwork.com · read 30 Sep 2026
- Scheduling and attendance
- Scheduling tools include one-to-one booking, lesson schedule management, check-in and check-out tracking, and electronic signatures.activenetwork.com · read 30 Sep 2026
- Security
- The vendor states that its payment processing has Level 1 Payment Processor Certification, undergoes a mandatory PCI compliance audit, and is tested against more than 200 controls.activenetwork.com · read 30 Sep 2026
- Support
- Support packages list 24/7 Help Center access, email case submission, weekday phone support from 8 a.m. to 5 p.m. Central, and live chat; higher tiers add a 24-hour email response time or a technical account manager.support.activenetwork.com · read 30 Sep 2026
