On the recordRead 8 Oct 202613 facts
ActionXM
Plans and prices
Enterprise
Priced on request
Unlimited responses · Unlimited users · Full platform access · Predictive analytics
Read 8 Oct 2026 · action-xm.com
Professional
Priced on request
Up to 100,000 responses/year · 25 user seats · Advanced survey logic · Custom dashboards
Read 8 Oct 2026 · action-xm.com
Starter
Priced on request
Up to 10,000 responses/year · 5 user seats · Core survey builder · Basic dashboards
Read 8 Oct 2026 · action-xm.com
On the record
- AI analytics
- Its AI analytics automatically categorize feedback, detect emerging themes, and surface insights, including sentiment analysis, topic clustering, anomaly detection, and natural language processing.action-xm.com · read 8 Oct 2026
- Automated cases
- Its Actions Engine can create cases from detected behavioral patterns, attach session replay, and route them to a team.action-xm.com · read 8 Oct 2026
- Behavior analytics
- The platform combines session replay, click and scroll heatmaps, frustration detection, and surveys on a unified profile.action-xm.com · read 8 Oct 2026
- Cancellation
- The site says subscriptions can be canceled anytime without long-term contracts or cancellation fees, with access continuing through the current billing period.action-xm.com · read 8 Oct 2026
- Frustration signals
- ActionXM says it detects rage clicks, dead clicks, quick backs, and Core Web Vitals failures, and combines them into a weighted frustration score.action-xm.com · read 8 Oct 2026
- Integrations
- ActionXM says it supports 200+ integrations, naming Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Zapier, and offers a REST API and webhooks.action-xm.com · read 8 Oct 2026
- Purpose
- ActionXM describes itself as an experience management platform for capturing feedback, understanding it, and driving action.action-xm.com · read 8 Oct 2026
- Refunds
- The site says paid subscribers can receive a full refund within the first 30 days if dissatisfied.action-xm.com · read 8 Oct 2026
- Security
- The company states that ActionXM is SOC 2 Type II certified, complies with GDPR and CCPA, encrypts data at rest and in transit, and offers SSO and SCIM for enterprise customers.action-xm.com · read 8 Oct 2026
- Support
- The pricing section lists email support for Starter, priority support for Professional, and a dedicated success manager for Enterprise.action-xm.com · read 8 Oct 2026
- Survey channels
- Surveys can be deployed through email, SMS, web, or in-app channels.action-xm.com · read 8 Oct 2026
- Survey measures
- The behavioral analytics page describes NPS, CSAT, and CES surveys linked with customer behavioral signals.action-xm.com · read 8 Oct 2026
- Target users
- The plan descriptions position ActionXM for growing teams, teams scaling their experience management program, and organizations with advanced requirements.action-xm.com · read 8 Oct 2026
