Unthread vs Zoho Desk
| Unthread | Zoho Desk | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | ₹420/mo |
| Open source | No | No |
| Platforms | Web | api |
| Free plan | No | Yes |
| Customer portal | Yes | Yes |
| Embedded widget | Yes | — |
| Guided workflows | Yes | — |
| Automated resolution | Yes | — |
| Knowledge sources | help_center | — |
Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Zoho Desk scores higher on our published basis.