TOPdesk vs Xurrent ITSM

TOPdesk

6.9 #18 in IT Knowledge Base Software

About TOPdesk

Xurrent ITSM

5.5 #46 in IT Knowledge Base Software

About Xurrent ITSM
TOPdeskXurrent ITSM
Free planNoNo
Free trialYesNo
Paid from£51/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Webapi, Web
Free planNoNo
Single sign-onYesYes
Internal employee portal—Yes
Runbook support—Yes
AI-powered search—Yes
Slack access—Yes
Microsoft Teams access—Yes

Both are listed in Best IT Knowledge Base Software. On Samsung Mobile US Press, TOPdesk scores higher on our published basis.