Stept vs Udesk AI Agent
| Stept | Udesk AI Agent | |
|---|---|---|
| Free plan | Yes | No |
| Paid from | $19/mo | $63.75/mo |
| Platforms | Web | Web |
| Free plan | Yes | No |
| Human handoff | Yes | Yes |
| Deployment channels | multichannel | |
| AI bot generation | Yes | |
| Knowledge-base answers | Yes | |
| Included conversations | 500 /mo | |
| Supported channels | Live chat, voice/phone, email, WhatsApp, WeChat, LINE, SMS, video chat, social and e-commerce channels | |
| Workflow actions | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| API access | Yes |
Listed together in Best AI Customer Service Agents