ServiceNow Communities vs Zapnito
| ServiceNow Communities | Zapnito | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | api, Web |
| Community visibility | mixed | — |
| Single sign-on | Yes | — |
| Moderation tools | Yes | Yes |
| Help desk integrations | Yes | — |
| Community analytics | Yes | — |
| Free plan | — | Yes |
| Custom domain | — | Yes |
Both are listed in Best Customer Community Software. On Samsung Mobile US Press, Zapnito scores higher on our published basis.