Roadmap Pro vs Serviceaide ITSM
| Roadmap Pro | Serviceaide ITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | api, self-hosted, Web, Windows |
| Impact assessment | Yes | Yes |
| Stakeholder communications | Yes | Yes |
| Change analytics | Yes | Yes |
| Deployment model | cloud | hybrid |
| Workflow approvals | — | Yes |
| Audit trail | — | Yes |
| Included users | — | 30 users |
Both are listed in Best Change Management Software. On Samsung Mobile US Press, Serviceaide ITSM scores higher on our published basis.