Request Tracker for Incident Response vs Xurrent IMR
Request Tracker for Incident Response
6.3 #20 in Incident Management Software
About Request Tracker for Incident Response| Request Tracker for Incident Response | Xurrent IMR | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | $450/mo | $6/mo |
| Open source | No | No |
| Platforms | api, Linux, self-hosted, Web | Android, api, iOS, Web |
| Free plan | No | No |
| Paid from | 15 /user/mo | 5 /user/mo |
| Escalation policies | Yes | Yes |
| Audit logs | Yes | Yes |
| Post-incident reviews | — | Yes |
| Status pages | — | Yes |
| Mobile apps | — | Yes |
| Incident retention | — | 12 days |
Both are listed in Best Incident Management Software. On Samsung Mobile US Press, Xurrent IMR scores higher on our published basis.