ProProfs Help Desk vs Re:amaze
| ProProfs Help Desk | Re:amaze | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | $29.99/mo | $29/mo |
| Open source | No | No |
| Platforms | api | Android, api, iOS, Web |
| Free plan | Yes | No |
| Paid from | $23.88/user/mo | — |
| Shared inbox | Yes | — |
| SLA management | Yes | — |
| Help center | Yes | — |
| Ticket automation | Yes | — |
| Customer portal | Yes | — |
| API access | Yes | — |
| Included agent seats | 1 | — |
Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Re:amaze scores higher on our published basis.