PolyAI vs SupportX
| PolyAI | SupportX | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | — |
| Free plan | No | No |
| Human handoff | Yes | Yes |
| Paid from | — | 299 /mo |
| Knowledge sources | — | knowledge base; CRM/customer data |
| Helpdesk integrations | — | Zendesk; Intercom; Freshdesk; Help Scout |
Both are listed in Best Customer Service Voicebots. On Samsung Mobile US Press, SupportX scores higher on our published basis.