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Octopus ITSM vs USU IT Service Management

Octopus ITSM

7.0 #11 in IT Problem Management Software

About Octopus ITSM

USU IT Service Management

4.9 #50 in IT SLA Management Software

About USU IT Service Management
Octopus ITSMUSU IT Service Management
Free planNo
Paid from$95/mo
PlatformsAndroid, api, iOS, Web, WindowsWeb
Free planNo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionscloud
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentboth

Listed together in Best IT Problem Management SoftwareBest CMDB Software