Nova-Suite vs Xurrent Service Level Management

Nova-Suite

6.1 #31 in IT SLA Management Software

About Nova-Suite

Xurrent Service Level Management

7.2 #5 in IT SLA Management Software

About Xurrent Service Level Management
Nova-SuiteXurrent Service Level Management
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
Platformsapi, self-hosted, WebAndroid, api, iOS, Web
Free planYes—
SLA scope—both
Escalation automation—Yes
Business-hour calendars—Yes
Multi-level SLAs—Yes
SLA reporting—Yes
API access—Yes

Both are listed in Best IT SLA Management Software. On Samsung Mobile US Press, Xurrent Service Level Management scores higher on our published basis.