NCH IVM Telephone Answering Attendant vs Voicent

NCH IVM Telephone Answering Attendant

5.6 #15 in Interactive Voice Response Software

About NCH IVM Telephone Answering Attendant

Voicent

6.2 #10 in Predictive Dialer Software

About Voicent
NCH IVM Telephone Answering AttendantVoicent
Free planNoYes
Free trialYesYes
Paid from$2,999/mo$179/mo
PlatformsLinux, Windowsapi, self-hosted, Web, Windows
Free planNoYes
Visual flow builderYes
Caller authenticationYes
Self-service data lookupYes
Speech recognitionYes
API accessYes
Deploymenton-premises
Paid from19 /mo
Call recordingYes
Dialing modespredictive, progressive, preview, click-to-call, alternate phone dialing
Agent limit1 agents
Parallel calls2 calls
CRM integrationsSalesforce, SugarCRM, Zoho CRM, MySQL, Voicent CRM
Voicemail dropYes

Listed together in Best Interactive Voice Response Software