NCH IVM Telephone Answering Attendant

Plans and prices

Every plan, in full

On the record

Caller features

Features include caller ID logging, caller keypad menus, call transfer subject to phone company or PBX features, and remote telephone access.nch.com.au · read 3 Oct 2026

Call routing

It can play menus to route incoming calls and redirect calls during or after office hours.nch.com.au · read 3 Oct 2026

Integrations

NCH says IVM can auto-detect its Axon IP PBX on the same server and offers free plugins for ODBC/SQL, internet access, fax-back services, and hardware control.nch.com.au · read 3 Oct 2026

Line capacity

The product page lists support for up to 64 telephone lines simultaneously.nch.com.au · read 3 Oct 2026

Outbound calls

The product supports automated outbound calls and messages.nch.com.au · read 3 Oct 2026

Purpose

IVM is voicemail, call attendant, interactive voice response, and autodial telephone management software for small to medium businesses.nch.com.au · read 3 Oct 2026

Security notice

NCH warns that an IVM weblet administrator can install programs or access all files on the computer, and advises granting admin access only to someone trusted with PC administration.nch.com.au · read 3 Oct 2026

Support

NCH lists email support and offers paid priority phone support for 12 months or email-only support for one month on the purchase page.secure.nch.com.au · read 3 Oct 2026

System requirements

The product page lists Windows XP, Vista, 7, 8, 8.1, or 10 and says it works on 64-bit Windows.nch.com.au · read 3 Oct 2026

Telephony connections

IVM connects to telephone lines through a professional telephony board, TAPI-compliant voice modem, VoIP SIP service, or PBX such as Axon.nch.com.au · read 3 Oct 2026

Trial

NCH offers a free IVM download and says the trial version can be used to try the software before purchase.nch.com.au · read 3 Oct 2026

Voicemail

IVM can save incoming messages as WAV files and supports voicemail boxes with email forwarding, an internet access page, or remote access.nch.com.au · read 3 Oct 2026

Who it is for

NCH positions IVM for small to medium businesses and lists applications including answering, voicemail, call routing, telephone surveys, order taking, and automated outbound messaging.nch.com.au · read 3 Oct 2026

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