Microsoft System Center Service Manager vs Octopus ITSM

Microsoft System Center Service Manager

5.2 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

Octopus ITSM

7.0 #11 in IT Problem Management Software

About Octopus ITSM
Microsoft System Center Service ManagerOctopus ITSM
Free planNoNo
Paid from$1,455/mo$95/mo
PlatformsWindowsAndroid, api, iOS, Web, Windows
Free planNoNo
Root-cause analysisYesYes
Workaround trackingYesYes
Incident linkingYesYes
Permanent-fix trackingYesYes
Deployment optionsself-hostedcloud
Known-error databaseYes

Listed together in Best IT Problem Management Software