Median vs Visual Assistance
| Median | Visual Assistance | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | $25/mo | — |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Web, Windows, macOS, iOS, Android |
| Free plan | Yes | No |
| Paid from | 25 /user/mo | — |
| Screen sharing | Yes | Yes |
| Co-browsing | Yes | — |
| Visual annotation | Yes | Yes |
| Video recording | No | Yes |
| Customer platforms | web_mobile | mobile |
Both are listed in Best Video Customer Support Software. On Samsung Mobile US Press, Median scores higher on our published basis.