Matrix42 Enterprise Service Management vs Xurrent ITSM
Matrix42 Enterprise Service Management
6.4 #27 in IT Knowledge Base Software
About Matrix42 Enterprise Service Management| Matrix42 Enterprise Service Management | Xurrent ITSM | |
|---|---|---|
| Platforms | Android, iOS, Web | api, Web |
| Free plan | No | No |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Internal employee portal | Yes | |
| Runbook support | Yes | |
| AI-powered search | Yes | |
| Slack access | Yes | |
| Microsoft Teams access | Yes | |
| Single sign-on | Yes |
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