Matrix42 Enterprise Service Management vs OpsYnt ITSM

Matrix42 Enterprise Service Management

6.4 #27 in IT Knowledge Base Software

About Matrix42 Enterprise Service Management

OpsYnt ITSM

7.0 #12 in IT Problem Management Software

About OpsYnt ITSM
Matrix42 Enterprise Service ManagementOpsYnt ITSM
Free planNo
Free trialYes
Paid from$49/mo
PlatformsAndroid, iOS, WebAndroid, api, iOS, self-hosted, Web
Free planNoNo
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentboth
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionscloud

Listed together in Best IT Problem Management Software