MaestroQA vs TouchPoint One A-GAME Flex

MaestroQA

7.8 #1 in Contact Center Analytics Software

About MaestroQA

TouchPoint One A-GAME Flex

8.8 #1 in Customer Service Gamification Software

About TouchPoint One A-GAME Flex
MaestroQATouchPoint One A-GAME Flex
Free planYesNo
Free trialNoNo
Paid from$185/mo$29.23/mo
Open sourceNoNo
Platformsextension, WebAndroid, iOS, Web
Free plan—No
Paid from—29.23 /user/mo
Team leaderboards—Yes
Challenge scheduling—Yes
Leaderboard scope—both
Supported helpdesks—Acuity, Genesys, NICE inContact, Five9, Zendesk, Salesforce, Talkdesk, Avaya, Cisco, Aspect, Verint, Serenova, Noble Systems
Core mechanics—points, leaderboards, time-based games, KPI scoring, balanced-score scoring, duels, team competitions, rewards

Both are listed in Best Customer Service Gamification Software. On Samsung Mobile US Press, TouchPoint One A-GAME Flex scores higher on our published basis.