Jitbit Helpdesk vs TOPdesk

Jitbit Helpdesk

8.0 #10 in Help desk software

About Jitbit Helpdesk

TOPdesk

7.3 #15 in IT Knowledge Base Software

About TOPdesk
Jitbit HelpdeskTOPdesk
Free planNoNo
Free trialYesYes
Paid from$24/mo£51/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, Linux, self-hosted, Web, WindowsAndroid, api, iOS, self-hosted, Web
Free planNoNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Mobile appsYesYes
Approval workflows—Yes

Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, Jitbit Helpdesk scores higher on our published basis.