InvGate Service Desk vs IT Portal

InvGate Service Desk

5.4 #55 in IT Knowledge Base Software

About InvGate Service Desk

IT Portal

7.1 #8 in IT Knowledge Base Software

About IT Portal
InvGate Service DeskIT Portal
Free planNoNo
Free trialYesNo
Paid from$41.67/mo$14/mo
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, api, iOS, self-hosted, Web
Free planNoNo
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYesYes
Mobile appsYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Paid from9 /user/mo
Internal employee portalYes
Runbook supportYes
AI-powered searchYes
Microsoft Teams accessYes
SSO supportYes

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