ICTContact vs UJET

ICTContact

5.8 #94 in Call Center Software

About ICTContact

UJET

8.1 #13 in Call Center Software

About UJET
ICTContactUJET
Free planNoNo
Free trialYesYes
Paid from$399/mo$65/mo
Open sourceNoNo
Platformsapi, Linux, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Paid from—$65/user/mo
Inbound calling—Yes
Outbound dialer—Yes
IVR builder—Yes
Digital channel scope—omnichannel
Workforce management—Yes

Both are listed in Best Call Center Software. On Samsung Mobile US Press, UJET scores higher on our published basis.