Higher Logic Vanilla vs ServiceNow Communities
| Higher Logic Vanilla | ServiceNow Communities | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | — | Web |
| Free plan | No | — |
| Custom domain | Yes | — |
| Moderation tools | Yes | Yes |
| Community visibility | — | mixed |
| Single sign-on | — | Yes |
| Help desk integrations | — | Yes |
| Community analytics | — | Yes |
Both are listed in Best Customer Community Software. On Samsung Mobile US Press, Higher Logic Vanilla scores higher on our published basis.