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On the recordRead 12 Oct 202619 facts
Higher Logic Vanilla
Higher Logic Vanilla · Arlington, Virginia, United States · founded 2007
Plans and prices
Corporate
Priced on request
Unlimited API calls, page views, and users · 2 standard SSOs · Up to 5 automation rules · 4 knowledge bases
Read 12 Oct 2026 · higherlogic.com
Enterprise
Priced on request
Unlimited API calls, page views, and users · 3 SSO connections · 2 subcommunities · 6 federated search connectors
Read 12 Oct 2026 · higherlogic.com
Enterprise Plus
Priced on request
Unlimited API calls, page views, and users · Unlimited subcommunities and federated search connections · 20 knowledge bases · Dedicated cluster
Read 12 Oct 2026 · higherlogic.com
Essential
Priced on request
Unlimited page views, users, admin users, and API calls · 1 production site · 1 SSO connection · 1 knowledge base
Read 12 Oct 2026 · higherlogic.com
On the record
- AI and automation
- The platform offers automation rules, AI-generated analysis of posts and trends, and AI-suggested answers and sentiment analysis.higherlogic.com · read 12 Oct 2026
- API
- The Essential plan includes unlimited API calls and one staging or development site.higherlogic.com · read 12 Oct 2026
- Audience
- The company describes Vanilla as serving B2B and B2C companies, and highlights customer success, customer support, marketing, and product teams as use cases.higherlogic.com · read 12 Oct 2026
- Community tools
- Features include gamification, polls, product feedback tools, groups, events, and member notifications.higherlogic.com · read 12 Oct 2026
- Company history
- Higher Logic says it was founded in 2007 by Rob Wenger and Andy Steggles.higherlogic.com · read 12 Oct 2026
- Custom domain
- Yeshigherlogic.com · read 21 Sep 2026
- Customization
- The site describes a drag-and-drop layout editor, a widget library, and mobile- and accessibility-friendly designs.higherlogic.com · read 12 Oct 2026
- Event hosting
- Yeshigherlogic.com · read 21 Sep 2026
- Integrations
- Listed integrations include Zendesk, Salesforce, Jira, Freshdesk, HubSpot, Zoom, and Zapier.higherlogic.com · read 12 Oct 2026
- Limits
- The Essential plan lists one SSO connection, one production site, one knowledge base, and 12 months of analytics history.higherlogic.com · read 12 Oct 2026
- Moderation tools
- Yeshigherlogic.com · read 21 Sep 2026
- Private spaces
- Yeshigherlogic.com · read 21 Sep 2026
- Product
- Higher Logic Vanilla is customer community software for B2B and B2C companies.higherlogic.com · read 12 Oct 2026
- Security
- The Essential plan lists data encryption and a dedicated database; Enterprise lists database-level encryption and a disaster recovery site option.higherlogic.com · read 12 Oct 2026
- Self-service
- The platform offers searchable external content, Q&A, discussions, and virtual events to support customer self-service and collaboration.higherlogic.com · read 12 Oct 2026
- Support
- The Enterprise and Enterprise Plus packages list Enterprise Support.higherlogic.com · read 12 Oct 2026
