HelpSpot vs Whelp

HelpSpot

6.1 #59 in Help desk software

About HelpSpot

Whelp

7.7 #13 in Help desk software

About Whelp
HelpSpotWhelp
Free planNoYes
Free trialNoYes
Paid from—$29/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, self-hosted, Web
Free planNoYes
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats3—
Paid from—$29/user/mo

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Whelp scores higher on our published basis.