Gainsight Customer Communities vs UserVoice
Gainsight Customer Communities
5.9 #101 in Knowledge base software
About Gainsight Customer Communities| Gainsight Customer Communities | UserVoice | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api, Web | api, extension, Web |
| Free plan | No | No |
| Feature requests | Yes | Yes |
| Feedback portal | Yes | Yes |
| Product roadmap | Yes | Yes |
| NPS surveys | — | Yes |
| In-app feedback | — | Yes |
| Sentiment analysis | — | Yes |
Both are listed in Best Customer Feedback Software. On Samsung Mobile US Press, Gainsight Customer Communities scores higher on our published basis.