Freshservice vs Microsoft System Center Service Manager

Freshservice

8.6 #6 in IT Asset Management Software

About Freshservice

Microsoft System Center Service Manager

5.2 #39 in IT Problem Management Software

About Microsoft System Center Service Manager
FreshserviceMicrosoft System Center Service Manager
Free planNoNo
Free trialYes
Paid from$19/mo$1,455/mo
PlatformsAndroid, api, iOS, WebWindows
Free planNoNo
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
HR knowledge baseYes
Paid from$19/mo
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
Root-cause analysisYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionsself-hosted

Listed together in Best IT Problem Management SoftwareBest IT Service Catalog Software