EvaluAgent vs QUALICORE

EvaluAgent

6.8 #8 in Contact Center Analytics Software

About EvaluAgent

QUALICORE

6.3 #14 in Call Center Quality Management Software

About QUALICORE
EvaluAgentQUALICORE
Free planNoNo
Free trialNoYes
Paid from—ZAR 160/mo
Open sourceNoNo
PlatformsWebapi, Web
Coaching workflowsYesYes
AI-assisted scoringYesYes
Calibration toolsYesYes
Compliance reviewsYesYes
QA channelsomnichannelvoice
Free plan—No

Both are listed in Best Call Center Quality Management Software. On Samsung Mobile US Press, EvaluAgent scores higher on our published basis.