DialedIn Agent Gamification vs EvaluAgent

DialedIn Agent Gamification

6.3 #13 in Customer Service Gamification Software

About DialedIn Agent Gamification

EvaluAgent

6.8 #8 in Contact Center Analytics Software

About EvaluAgent
DialedIn Agent GamificationEvaluAgent
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWebWeb
Free planNo—
Paid from25 /user/mo—
Leaderboard scopeindividual—
Supported helpdesksZendesk—
Core mechanicsleaderboards—
Single sign-onYes—

Both are listed in Best Customer Service Gamification Software. On Samsung Mobile US Press, EvaluAgent scores higher on our published basis.