Daktela Contact Center vs RingCentral RingCX
| Daktela Contact Center | RingCentral RingCX | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | €12/mo | $65/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, macOS, Web, Windows |
| Free plan | No | No |
| Outbound dialer | Yes | Yes |
| Paid from | — | $65/user/mo |
| Inbound calling | — | Yes |
| IVR builder | — | Yes |
| Digital channel scope | — | omnichannel |
| Workforce management | — | Yes |
| Recording retention | — | 30 days |
Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software. On Samsung Mobile US Press, Daktela Contact Center scores higher on our published basis.