CX Impact vs JourneyTrack
| CX Impact | JourneyTrack | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | No |
| Paid from | Free | — |
| Open source | No | No |
| Platforms | Linux, macOS, Web, Windows | Web |
| Service blueprints | Yes | Yes |
| Export formats | image | — |
| Free plan | — | No |
| Persona profiles | — | Yes |
| Map limit | — | 3 maps |
Both are listed in Best Customer Journey Mapping Software. On Samsung Mobile US Press, CX Impact scores higher on our published basis.