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CX Impact

No phone app

6.3No. 11 of 22
in Customer Journey Mapping Software
  • Recognised40% of the score23
  • Phone app26% of the score0
  • Documented20% of the score84
  • Free plan14% of the score100
Free plan
Yes
Runs on
Linux, Mac, Web, Windows
Visit site Alternatives

Summary

CX Impact is ranked #11 of 22 in customer journey mapping software on Samsung Mobile US Press. It runs on Linux, macOS, Web, Windows. There is a free plan.

CX Impact plans and pricing

All plans
CX Impact Free MIT-licensed project code · AI agent and model usage depend on your plan maxshelukhanov.ru · 4 Oct 2026

Compared on customer journey mapping software

Service blueprints
Yesmaxshelukhanov.ru
Export formats
imagemaxshelukhanov.ru

Facts

What it does
CX Impact is a portable skill for AI agents that turns supplied documents, process descriptions, and numbers into visual maps.maxshelukhanov.ru · 4 Oct 2026
Map types
It creates customer journey maps, service blueprints, process maps, AS IS / TO BE comparisons, and sales funnels.maxshelukhanov.ru · 4 Oct 2026
Audience
The maker identifies product managers, analysts, designers, and service teams as its intended users.maxshelukhanov.ru · 4 Oct 2026
Outputs
Results include interactive HTML, editable JSON, and a source snapshot; the viewer exports SVG, and funnels also export CSV.maxshelukhanov.ru · 4 Oct 2026
Sharing
Generated HTML opens without a server or CX Impact account.maxshelukhanov.ru · 4 Oct 2026
Integrations
Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness.maxshelukhanov.ru · 4 Oct 2026
Requirements
The renderer needs Node.js 18+; the maker lists Node.js 22.20+, npm, and internet access for its verified Skills CLI installer.maxshelukhanov.ru · 4 Oct 2026
Security and data
Map creation happens in the user’s agent environment with the selected model provider, and generated HTML makes no network requests of its own.maxshelukhanov.ru · 4 Oct 2026
Evidence handling
Requirements, observations, hypotheses, and open questions remain distinct, and users are advised to review sources and unknowns.maxshelukhanov.ru · 4 Oct 2026
Funnel limits
A quantitative funnel requires user-supplied data and metric definitions; missing values remain unknown.maxshelukhanov.ru · 4 Oct 2026
Editing
The viewer has no visual editor; users can revise results by providing the previous JSON and new information to the agent.maxshelukhanov.ru · 4 Oct 2026
Testing scope
The maker reports Codex installation and renderer testing, while noting no model-driven end-to-end test for Claude Code or OpenCode and no harness execution test for DeepSeek Harness.maxshelukhanov.ru · 4 Oct 2026
Support
The maker links to GitHub documentation, releases, and an issue reporting page.maxshelukhanov.ru · 4 Oct 2026

Best CX Impact alternatives

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Milkymap No. 1 8.8 iPhone only€9/moUXPressia No. 2 8.3 No phone app$36/moSmaply No. 3 8.2 No phone app$38/moCustomer Journey App No. 4 8.1 No phone app€29/moCustellence No. 5 7.2 No phone app$166.58/moTheyDo No. 6 7.1 No phone app

Where it ranks on Samsung Mobile US Press

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Sources