Console vs Tessio
| Console | Tessio | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | Free | |
| Platforms | Web | self-hosted, Web |
| AI ticket triage | Yes | Yes |
| AI knowledge answers | Yes | Yes |
| Employee service portal | No | Yes |
| Workflow approvals | Yes | |
| SLA management | Yes | Yes |
| IT asset management | Yes | Yes |
| Request channels | Slack, Microsoft Teams, Google Chat, email | email, portal |
| Free plan | Yes |
Listed together in Best AI IT Service Desk Software