ConnectWise Documentation vs Xurrent ITSM
| ConnectWise Documentation | Xurrent ITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | api, Web |
| Runbook support | Yes | Yes |
| Free plan | — | No |
| Internal employee portal | — | Yes |
| AI-powered search | — | Yes |
| Slack access | — | Yes |
| Microsoft Teams access | — | Yes |
| Single sign-on | — | Yes |
Both are listed in Best IT Knowledge Base Software. On Samsung Mobile US Press, ConnectWise Documentation scores higher on our published basis.