Comm100 Contact Center vs LiveAgent

Comm100 Contact Center

8.0 #15 in Call Center Software

About Comm100 Contact Center

LiveAgent

8.1 #7 in Help desk software

About LiveAgent
Comm100 Contact CenterLiveAgent
Free planNoNo
Free trialYesYes
Paid from$2.58/mo$15/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, self-hosted, Web, Windowsapi
Free planNoYes
Paid from—$15/user/mo
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software, Best Social Media Customer Service Software. On Samsung Mobile US Press, LiveAgent scores higher on our published basis.