Checkbox Voice of Customer vs Refiner
| Checkbox Voice of Customer | Refiner | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | $30/mo | Free |
| Platforms | api, self-hosted, Web | Android, api, iOS, Web |
| Free plan | No | Yes |
| Paid from | 30 /user/mo | |
| Sentiment analysis | Yes | |
| Journey analysis | Yes | |
| Interaction analytics | Yes | |
| Feedback channels | omnichannel | |
| Text analytics | Yes | |
| NPS survey types | both | |
| Survey channels | multichannel | |
| Respondent segmentation | advanced | |
| Follow-up workflows | Yes | |
| CRM integrations | Yes |
Listed together in Best Survey Software