Chattermill vs Gainsight Customer Communities

Chattermill

5.8 #21 in Customer Feedback Software

About Chattermill

Gainsight Customer Communities

5.9 #101 in Knowledge base software

About Gainsight Customer Communities
ChattermillGainsight Customer Communities
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
Platformsapi, Webapi, Web
NPS surveysYes—
Feature requestsYesYes
In-app feedbackYes—
Sentiment analysisYes—
Free plan—No
Feedback portal—Yes
Product roadmap—Yes

Both are listed in Best Customer Feedback Software. On Samsung Mobile US Press, Gainsight Customer Communities scores higher on our published basis.