Cerb vs Whelp

Cerb

6.3 #52 in Help desk software

About Cerb

Whelp

7.7 #13 in Help desk software

About Whelp
CerbWhelp
Free planNoYes
Free trialNoYes
Paid from—$29/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, self-hosted, Web
Free planYesYes
Paid from$40/user/mo$29/user/mo
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Whelp scores higher on our published basis.