Amazon Connect vs DialPhone Contact Center
| Amazon Connect | DialPhone Contact Center | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $65/mo | |
| Platforms | Android, api, iOS, Web | Android, api, iOS, macOS, Web, Windows |
| Free plan | No | No |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| Edge delivery | Yes | |
| Serverless runtime | Yes | |
| Node.js runtime | Yes | |
| Virtual fax number | Yes | |
| Inbound faxing | Yes | |
| Mobile apps | Yes | |
| International faxing | Yes | |
| Compliance support | hipaa and gdpr | |
| Users included | 1 users | |
| Shared inbox | Yes | |
| Workflow automation | Yes | |
| Mobile app | Yes | |
| API access | Yes | |
| SMS number types | multiple |
Listed together in Best Call Center Software