AceCX vs Intermedia Contact Center

AceCX

7.6 #26 in Call Center Software

About AceCX

Intermedia Contact Center

6.0 #84 in Call Center Software

About Intermedia Contact Center
AceCXIntermedia Contact Center
Free planNoNo
Free trialYesNo
Paid from$9.99/mo—
Open sourceNoNo
PlatformsAndroid, iOS—
Free planNoNo
Paid from$9.99/user/mo—
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementNoYes
Maximum agents500 agents—
Recording retention1 days—

Both are listed in Best Call Center Software. On Samsung Mobile US Press, AceCX scores higher on our published basis.