8x8 Contact Center vs storm CONTACT

8x8 Contact Center

8.7 #4 in Call Center Software

About 8x8 Contact Center

storm CONTACT

7.0 #45 in Call Center Software

About storm CONTACT
8x8 Contact Centerstorm CONTACT
PlatformsAndroid, api, iOS, macOS, Web, Windowsapi, Web
Free planNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementYesYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube

Listed together in Best Call Center SoftwareBest Contact Center SoftwareBest Omnichannel Contact Center Software